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- Verified
25%
Discount
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Save 25% on High End 19 Momme 2 Piece Silk Pajama | Piped Collar & Self-Tie | Women | 3 Colors $149.99
Offer ends soon. Click "get deal" to activate this discount now
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Frequently Asked Questions (FAQ) on Thxsilk Coupons
What is Thxsilk?
"Established in 2002, Silk Box Inc.(formerly Suzhou Taihu Snow Silk Co.,Ltd) distinguished a hole on the lookout for top-notch silk items to the sheet material and excellence market. Taking an early lead in this field, our organization immediately started providing to High-end lodgings, beauty parlor, and Middle-class family.
Their unequaled quality in fundamental silk implies we don't require Over-showcasing; totally unadulterated, normal items represent themselves. The expressions of their main goal and guarantee are something beyond words; they guide all that we do.
THX’s obligation to amazing quality and client assistance has prompted THX's ongoing positioning as the main free provider of silk bedding items to both the UK and North America market.
Supporting THX's prosperity has been it's favorable to activity and commitment to mindful and moral exchanging as well as huge item advancement and own center material inventory place. Working as obvious market pioneers, THX has been the principal provider to bring various items into the 25 momme market, including 25-momme pillowcase and eyemask, giving outrageous client experience.
Putting THX beside its opposition is the way that we offer a start to finish administration, having vigorously put resources into our material inventory place, dealing with various mulberry silk, handling plants, conveyance focuses to:
Guarantee all item creation principles
Deal with the importation, supply, and nature of every one of our items."
Where’s my order?
"We usually ship the order within a week after you complete the purchase. Once shipped, you’ll be notified by email stating your order on the way. Please find the tracking number there and put in our tracking page for accurate information.
--> Tracking Page
As part of orders fulfilled directly from our warehouse in China, please reserve 7-20 days for standard international transition service. If there is no update available over 30 days since shipment confirmed. Please contact our customer service team at service@thxsilk.com"" title=""thxsilk customer service"">service@thxsilk.com or leave us messages. We’ll help with the replacement or refund if applicable.
For expedited shipping, it usually takes 3-5 business days for UPS/TNT/DHL; Comforters usually takes 7-10 business days for delivery. More accurate information, please contact us at service@thxsilk.com"" title=""thxsilk customer service"">service@thxsilk.com."
Can I get some sample swatches of your silk?
Sure, if you are struggling with which color to order. We could send you 3-5 color swatch samples of the silk fabric at your own shipping cost. You could send us the exact color name, momme weight, and shipping address at service@thxsilk.com" title="thx silk customer service">service@thxsilk.com or leave us messages here. We’ll help you check the lowest postage to your address and provide instructions.
How do I use a coupon?
"Before clicking Proceed to Checkout, you can use your coupon by entering [DISCOUNT CODES] and then click the [Apply] button.
If you have free shipping coupon, please enter the [DISCOUNT CODES] at checkout page and then apply."
I never received my package while it said delivered. What should I do?
Please check wherever you typically get the mail first and ask your neighbor if kept instead. If no package found, please contact us at service@thxsilk.com" title="thxsilk customer service">service@thxsilk.comor leave us messages. We’ll help investigate and arrange replacement/refund if applicable.
What’s the difference between 19mm, 22mm, and 25mm silk bedding?
"Our 19mm silk bedding is the perfect blend of sophistication, durability, luxury, and affordability. They are made for daily use and routine laundering. With proper care, the luster, sheen, and usability will last for a considerable length of time.
22mm silk has almost 20% more silk per square inch than 19mm does. This denser weave protects the luster and sheen that silk possesses and results in stronger durability. It’s estimated that 22mm silk bedding has almost double the life of lower momme weights.
Our 25 mm silk bedding is the epitome of luxury. With almost 30% more silk per square inch than 19 mm, 25 mm silk has the durability to last up to ten years with the proper care and laundering. THXSILK’s 25 mm silk sheets provide the ultimate combination of shine, thickness, softness, and durability. We use the highest grade (6A) long fiber mulberry silk, with a thickness of 25mm and enforce the strictest quality guidelines, including non-toxic dyes. "
How to find my order on website?
"It’s easy to find out where your Silk THX order is. Just click on ‘Your Account’ at the top of any page, sign in, and go to ‘Order History.’ which will show you whether your order has been dispatched, or is still waiting to be sent.
If you can’t find your order on our system, it may be that you didn’t place it successfully. Click ‘View Cart’ at the top of any page to see if your goods are still there. If they are, click ‘Proceed to Checkout’ and place your order."
Is washing needed the first time?
"The silk sheets items are ready for use. While silk always wrinkles easily after packaging and shipping. The wrinkles will disappear after hours of air. You could also wash them before first use. Make it smooth without wrinkles and smells better:)
We’d suggest that you scrutinize the item after receiving if all right then you could have them washed if you like. Iron when slightly damp using a cool setting. Always iron on the inside.
Here is some silk care notice for you. I hope it will help.
-Never wash silk with chlorine bleach. It could damage the natural fibers
-Avoid drying silk in direct sunlight. Prolonged exposure can cause damage or fading
-Never tumble dry silk – the heat can also cause damage or shrinking
-Use a mild, non-biological detergent. A detergent specially designed for the purpose is best for washing silk
More questions, please contact us at service@thxsilk.com"" title=""thxsilk customer service"">service@thxsilk.com"
How do I know my order has been placed?
When your order has gone through you’ll receive an email from us to confirm your order.
How do I return an item?
Please contact us at service@thxsilk.com" title="thx silk customer service">service@thxsilk.com if you want to return your order. We’d give detailed return constructions if the returns were applicable.
How can I make changes to my order?
"If your order has not been fulfilled yet, we could help with the order changes if applicable. Such as changing size, color, shipping service, shipping address, or custom made request. Please be informed that there will be price difference if you are requesting the different size or afferent type items.
If an order shipped already, we are sorry we could not help with any cancellations or exchanges, but return available.
For confirmations, please contact us with your requests at service@thxsilk.com"" title=""thx silk customer service"">service@thxsilk.com"
What should I do with defective/missing/incorrect items in my order?
Please keep your order as it’s original condition, send us your order number as well as photos(defective/missing/incorrect) to us at service@thxsilk.com" title="thx silk customer service">service@thxsilk.com We’ll take immediate action to work you out. Once confirmed faulty/missing/incorrect received, we’ll arrange replacement/refund promptly.
Why am I unable to make the payment?
"When you are facing the problem that transaction was declined and unable to make the payment with your credit card.
We’d suggest that you try below:
Call your issuing bank to clear up any problems that are causing the card to be declined. Once the issuing bank confirms that they will approve future attempts, you could try the transaction again.
Try the transaction by Paypal if possible.
More help needed, please contact us service@thxsilk.com"" title=""thx silk customer service"">service@thxsilk.com"
What’s the difference between your high end and luxury silk comforters?
They are different both from the filling and the cover. The luxury ultra-soft one uses the highest grade mulberry silk filling, and the high-end uses one grade lower than the luxury one. As for the cotton cover, they are all made of 300TC cotton while the luxury one uses a jacquard cotton cover, and the high-end uses a plain cotton cover. They have not been treated with a fire suppressant.
Saving tips on Thxsilk Coupons
Get Thxsilk free shipping offer
Most of the orders are free for the Expedited Shipping and Standard Shipping. If you're in the USA, you'll get free shipping when you spend over $80.
Get Thxsilk newsletter offer
If you're a first-time customer, don't skip the Thxsilk newsletter coupon. Simply enter your email, you'll get 15% off on your first order.
Besides, every week, you can select all-new Thxsilk discounts and special offers via email. That's a great chance to save money!
Redeem Thxsilk coupon code
- Visit Coupons Plus Deals, roll your mouse over the coupon, and select the best one for your cart. Click the get code or get deal button to copy it.
- Add the product(s) you want to buy to your cart. Move to the checkout step.
- Enter your Thxsilk coupon code in the coupon box. Wait and enjoy your savings.
Cool, can you share with other users how much did you save?