The Mini Scout Coupons & Promo codes
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Fall In Love In This Beautiful Wild Flower Swaddle At $26.00
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Swaddle Garden Floral White as low as $52.00
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FREE DOMESTIC SHIPPING ON ALL ORDERS!
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Can I expedite my order?
Yes. At checkout, you can select your shipping speed. If you need your order rushed after placing it, email us. We will try and do our best to get your order shipped ASAP.
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When will my package arrive?
Domestic orders are 7 to 10 days from placement to delivery if you don’t expedite shipping. For International orders, the time varies based on destination.
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What shipping couriers do you use to ship your orders?
Your order (either domestic or international) will be shipped through UPS or USPS.
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How much will shipping cost?
Your shipping fee is calculated based on weight, size, location and the shipping speed you select at checkout.
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Do I pay for custom or International fees?
The buyer is responsible to pay the additional costs such as duties, taxes, and customs clearance fees. We are unable to predict which of these fees, if any, will be applied. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. The Mini Scout is based in the United States and all prices are in USD. Forced returns: If your package gets returned because it was unclaimed, the shipping charge will not be refunded. If you qualify for free shipping, the postage amount will still be deducted from your refund.
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How do I care for my swaddle and crib sheets?
All Mini Scout products should be washed with colors in cold water. It’s best if you use the delicate cycle on your washing machine. To prevent snags, wash your swaddle in a mesh bag and avoid placing it on the same load as items with hooks or Velcro. To dry, tumble dry on low for a crinkled muslin look, or hang dry to keep it flat.
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What do I do with returned packages?
If your packages gets returned because the address was not entered correctly, we will email you asking if you would like to try a different address. Each time we ship a package, we need to purchase a shipping label so there will be a shipping charge to ship to a different address. If we don’t hear back, we will issue a refund minus the shipping costs. Any package that is returned and marked as “unclaimed” “insufficient address” or “refused” will not qualify for a shipping refund. Please make sure to verify your address at checkout.
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Can I exchange my order instead of returning it?
No. If you want to exchange an item, please email us. You will ship back the product and get a code to use to place a new order.
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When will I get my refund?
Once we receive your item, we’ll inspect it and notify you of your refund status. If your refund is approved, you’ll receive a refund to your original payment method. The time between the refund start and the credit to your payment method will vary depending on your card issuer’s policies.
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I want to return my item. What’s your return policy?
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it. You’ll need to provide receipt or proof of purchase as well. If your item arrived damaged or defective, you’re eligible for a full refund. Please email hello@theminiscout before returning anything. Forced Returns (returns without contacting us first) will not be honored.
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Can I exchange my item?
If you want to exchange your item, we’ll do our best to accommodate you. The product must be unused and in its original packaging. Email us at hello@theminiscout.com for further details on exchanging your order.
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My item arrived damaged or it isn’t what I ordered. What can I do?
Please email us at hello@theminiscout.com. Send us a picture of the damaged item and we’ll send you a new one and a refund as soon as possible.
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How do I track my order?
Once your order is processed by our shipping partners, you will receive an email with your tracking numbers and the carrier in-charge of your package. You can then use that tracking number to track your package.
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I returned my order. Can I reuse my promo code?
Yes. As long as the promo code is still valid and you follow its guidelines.
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Can I place an order on an out-of-stock item?
No. Unless it’s a pre-order. If you’re interested in an out-of-stock product, enter your email in the waitlist. You’ll receive an email notification once the item is back in stock.
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Can I pay with Paypal without having an account?
Yes, you don’t need to open a Paypal account to pay. However, if you’d like to streamline your orders, it’s best to open an account beforehand.